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Sectors

Legal and claims

We build intake, case-handling and client-facing systems for consumer legal services and high-volume claims, designed so a small team can run a large caseload.

What we have built

  • A consumer redress claims platform: more than 225,000 claims, with a call centre of around 30 people running on it at peak.
  • A separate vehicle-emissions claims system: 25,000+ claims.
  • The operating platform a consumer legal-services firm launched on: CRM, the full case flow and a client portal, with around 50 lawyers working cases on it. The firm has since grown to eight-figure revenue.
  • Court and ombudsman workflow tracking.
  • Automated document collection, and document handling at volume.
  • Dialer integration and automated outbound calling into call centres.
  • Third-party data enrichment and validation via API.
  • Landing pages and intake automation for claims firms.
  • Document recognition and categorisation with AI.

Where this applies

  • Claims management
  • Consumer redress and group claims intake
  • Consumer legal services at volume
  • Client portals
  • Document-heavy case workflows

Where we stop

We build and run the systems. We do not give legal advice or act as a claims management company.

Need a system built? See custom systems.

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